Google Business Profile, or GBP for short, is a free tool that lets you manage how your business appears on the Google map at the top of Google search pages.

GBP is a vital way for customers to find you online, and it's an underused but critical marketing tool.

We can help you claim, optimize and manage your Google Business Profile listing. The three most important reasons for GBP are:

Controlling your business information
Showing up in Google search results
Managing reviews

The worst-case scenario is your GBP page is full of misinformation and bad reviews of your business. We can maximize your GBP listing and even serve as your constant GBP manager. And if you haven’t claimed your GBP page, we can help you set it up.

Take control of your branded search results and increase your local rankings with our GBP Management Services.

How do reviews work on Google Business Profile? Should I be responding to poor reviews and soliciting good ones?

Reviews play a critical part in a business’s ability to differentiate itself from the competition and can impact rankings. And yes, your business should be monitoring and replying to reviews—both good ones and bad ones.

Reviews matter! The more glowing reviews on your GBP listing, the more calls your business will get. And the more you respond to reviews, the more calls you will get. Here are five smart ways to manage reviews:

Respond to all reviews promptly as it encourages others to leave reviews
Respond to poor reviews and complaints honestly and diplomatically
Respect reviews as important content on your GBP page
Don’t obsess over 5-star reviews as customers want to see recent reviews
Ask past customers for reviews with specific suggestions and questions

Let us show you the best tips to handle reviews on your GBP page.

Google Business Profile is the #1 local search ranking factor. Let us help you rank higher!

Here is the power of Google Business Profile management services by KPI Media Inc.

Stay on top of your listing

We will make sure your GBP listing is accurate, complete and optimized to grow your business.

Receive a monthly report

We will send you a monthly report on how your GBP listing is performing along with further recommendations to increase success.

Spend your marketing dollars wisely

Our Google Business Profile management services are affordable and deliver the full value inherent in an optimized GBP listing.

Does your business show up in the top three map listings on a Google Search?

Frequently Asked Questions

: Any Google user can create a listing … even for YOUR business! This is why it’s important to take control of your information and to claim and verify the listing. When a listing is not verified, there is a greater chance for incorrect details being published.
: Updating hours to reflect any COVID-related changes

Accurate Name, address, phone number

Select all services that apply.

Accurate, up-to-date business description

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: Yes! Getting on Google Business Profile and optimizing the listing increase your chances of showing up in Google's Local Pack, Local Finder, Google Maps and organic rankings in general.
: You can’t manage what you don’t measure. We’ll set up metrics on your GBP page so you will learn where and how people are searching for you.
: We will manage all aspects of your GBP listing for a reasonable monthly management price of $99 per month. Another option to consider is our SEO Services, which include GBP management.
: Yes, you can cancel at any time.
: No, your GBP will appear as it was when we last upgraded it.
: We will contact you to get a few more details and then get to work on analyzing your GBP listing. Next, we will write a report with our findings and recommendations and send it to you.

FREE! Sign up for an Google Business Profile Audit.

KPI Media Inc. builds tools and provides services that help businesses and agencies with local search marketing. We live and breathe local search and we’re known far and wide for writing and speaking on it. ©2021 KPI Media Inc. All Rights Reserved.

Contact Us

KPI Media
[email protected]
Suite 100, 100 - 7th Ave. S.
Cranbrook, BC
V1C 2J4 Canada

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